Q. How do you handle the refunds?

A. We issue the refund only in the following situations:

  • If we fail to deliver the project on time.
  • If you withdraw the project before it gets started.
  • If you are not satisfied with the final result and our attempts to meet your needs are not successful.

Note: We will not issue a refund after the final zip is delivered. The final zip will be delivered only when you are completely satisfied with our work.

Q. How much do you usually charge?

A. Every project is unique, and the quote depends on the requirements & complexity of the project.

Q. Do you offer support after a project is completed?

A. Bug fixes and minor tweaks are always included in support. Additions and sizable changes will be quoted separately.

Q. What are the payment terms?

  1. Payment is 50% upfront and 50% on the completion of the project.

Q. How long will it take to complete my project?

A. The completion time of customwork will depend on various factors like the complexity of design, the number of pages, and functions . Therefore, we can tell you the turnaround time only after understanding your requirements. Usually it takes us 7 to 14 days for coding to perfection.

Q. What methods of payment does LeoTheme accept?

A.We accept payment via

  • PayPal¬†and you can use all major credit cards (Visa, MasterCard, American Express) with PayPal.
  • MoneyBookers
  • Western Union